Know the Fuel Type
Tell dispatch whether the vehicle uses regular gasoline, premium gasoline or diesel. Providing the wrong fuel type can damage the vehicle.
Share the Exact Location
Give the closest address, intersection, highway direction or recognizable landmark. If the vehicle is in live traffic or an unsafe position, contact emergency services as appropriate.
When Towing May Be Needed
If the vehicle will not restart after fuel is added, another issue may be present and towing to a repair facility may be recommended.
Need immediate help? Call dispatch instead of waiting for an email response.