Access
Tell dispatch about narrow lanes, underground parking, locked gates, soft ground or other access restrictions.
Move a car, SUV or pickup truck to a repair shop, dealership, residence, storage facility or another approved destination.
Not every tow starts with a roadside emergency. Sometimes a vehicle needs scheduled transport because it is not licensed, not running, awaiting repairs or being moved between locations.
Universal Roadside Assistance provides local vehicle towing and transport across Hamilton, Burlington and surrounding communities. The vehicle condition and pickup access should be discussed before service is scheduled.

Tell dispatch about narrow lanes, underground parking, locked gates, soft ground or other access restrictions.
Explain whether the vehicle rolls, steers, brakes, has inflated tires and has working keys.
Confirm the receiving location is open or has clear after-hours drop-off instructions.
Common light-duty vehicles include passenger cars, SUVs and pickup trucks. Provide the exact year, make, model and condition so dispatch can confirm equipment availability.
Yes, depending on access and vehicle condition. Tell dispatch whether the vehicle rolls, steers, has keys and can be reached safely by a tow truck.
Yes. Confirm the destination address, operating hours and any drop-off instructions before the transport is arranged.
Call anytime. Our dispatch line is open 24 hours a day.