Roadside safety
What to Do When Your Vehicle Breaks Down
Learn what information to gather, how to stay visible and what dispatch needs when you call for help.
Read the safety guide
Useful information for drivers
Roadside Safety News & Towing Tips
Practical information to help Hamilton and Burlington drivers prepare for breakdowns, towing calls and roadside emergencies.
Driver resource centre
Know What to Do Before You Need a Tow
A little preparation can make a stressful roadside situation easier to manage.
Customer care
Why Tow Truck Customer Service Matters
Professional towing includes clear communication, respectful treatment and careful vehicle handling.
Read about customer care
Calling a tow truck
Information to Have Ready for Dispatch
Your location, vehicle condition and destination help the towing company plan the call correctly.
Prepare for a towing call
Save our number
Keep 24-Hour Towing Help in Your Phone
Store Universal Roadside Assistance as a contact before the next breakdown or roadside emergency.
Phone: (905) 297-1500
Hours: Open 24 hours
